Posts

From Prospect to Advocate: The Marketing Firm's Role in Customer Journey Mapping

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  By: The Chief Honker at Quack the Algorithm — charting customer journeys with equal parts data, duct tape, and dad jokes Let’s be honest: “Customer journey mapping” sounds like something you’d hear at a corporate retreat where people wear name tags and say things like “let’s circle back on that synergy.” But here at Quack the Algorithm , we’re not into corporate jargon unless it’s printed on a novelty mug. What we do believe in is helping businesses understand how their customers go from "Who the heck are you?" to "I’d tattoo your logo on my arm if my partner would let me." That, my friend, is the journey . And it’s our job — nay, our honour — to help you map it. The Journey Starts With a “Huh?” Before someone becomes your customer, they’re a humble prospect — just living their life, browsing the internet, maybe Googling something like "How to buy a canoe in Halifax without selling a kidney." And then BAM — your brand appears. Maybe in ...

Reaching the Unreachable: Leveraging Niche Channels for High-Value Customers

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  By: The Chief Honker at Quack the Algorithm — where marketing meets mayhem, and occasionally, moose metaphors Let’s talk about the marketing equivalent of Bigfoot: high-value customers who are real, lucrative, and basically impossible to track down unless you’re willing to go deep into the marketing wilderness. You know the ones. They don’t respond to boosted Instagram posts. They don’t click on spammy banner ads. They use ad blockers like it’s a moral code. They might even — brace yourself — read actual newspapers. So how do you reach them? You don’t go big. You go niche. Because when it comes to landing high-value customers, you’re not fishing in the ocean — you’re ice-fishing in a very specific lake, for one very specific trout, who only bites when the bait is artisanal and ethically sourced. Who Are These Elusive Unicorns? High-value customers aren’t just people with cash. They’re the ones who: Spend more. Stay longer. Refer others ...

Automated Marketing: Your Digital Wingman for Summer Sales

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  By: The Chief Honker at Quack the Algorithm — marketing so smooth, we could sell sunscreen in January Ahhh, summer in Canada. The patios are open, the tourists are confused, and every small business owner is thinking the same thing: “How do I make more sales without being glued to my laptop while everyone else is out having a Caesar on a dock?” Friend, let me introduce you to your new best friend: automated marketing — the loyal, data-driven wingman you didn’t know you needed. While you’re off enjoying sunshine and dodging mosquitos the size of Volkswagens, automated marketing is back at the office in its little robot bowtie, charming leads, sending emails, and following up like the overachiever it is. What the Heck is Automated Marketing, Anyway? Think of automated marketing as the ultimate multitasker. It’s like that one friend who somehow organizes camping trips, makes killer potato salad, AND answers every group text — but instead of being annoying, it drives yo...

Beyond the Scroll: When Traditional Advertising Still Outperforms Digital

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  By: The Chief Honker at Quack the Algorithm — proudly squawking the truth from both billboards and bandwidth Let’s be honest, folks. In the great marketing wilderness of the 21st century, we’ve all been taught to worship at the altar of digital. SEO! PPC! CPMs! Hashtags! Pixels that follow you around the internet like a clingy ex! But today, I come to you with a bold, perhaps heretical message: Sometimes, traditional advertising still kicks digital’s algorithmic butt. Yes. I said it. And no, I’m not writing this on a typewriter while sipping a Tab. I’m still a proud digital marketer — but I’m also Canadian, which means I tell the truth even when it’s inconvenient... and I say "sorry" while doing it. The Secret Sauce of Traditional Advertising? You Can’t Scroll Past It. Let’s paint a picture. You’re driving down the Bedford Highway. The sun is shining. A breeze rolls in off the harbour. And BAM — there it is: a massive billboard advertising a local dentist w...

Content That Converts and Channels That Connect

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  By: The Chief Honker at Quack the Algorithm, where we believe in strategic marketing, sincere results, and semi-regular caffeine-fuelled existential crises Let’s get this out of the way: content for content’s sake is about as useful as a snowblower in July. Sure, it technically does something — but it’s not doing the thing you actually need. Here at Quack the Algorithm , we’ve seen it all. Blogs that go on longer than a Maritime goodbye. Instagram captions that sound like a motivational poster taped to a breakroom fridge. And let’s not even talk about that time someone thought posting 47 LinkedIn articles in one week was a “strategy.” Newsflash: It’s not just about making content. It’s about making content that converts — and choosing channels that actually connect with your audience. Otherwise, you’re just screaming into the digital void, and even the void is like, “Yikes.” So What the Heck is “Content That Converts”? Glad you asked, curious Canadian (or honorar...

Why Your Local SEO Needs a Summer Refresh (Especially in Halifax!)

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  By: The Chief Honker at Quack the Algorithm, where we market harder than a seagull fights for a french fry on the Halifax waterfront Ah, Halifax in the summer. The patios are full, the tourists are wandering in slow, unpredictable zigzags, and every business within a five-block radius is selling something with lobster in it. It’s glorious. But do you know what’s not glorious? Your local SEO. Yeah, I said it. If your business is still rocking the same crusty meta descriptions and outdated Google Business profile from last fall, friend… it’s time for a summer refresh. And not just the kind with lemon and vodka. But I’m Already On Google. Isn’t That Enough? That’s adorable. Listen, being “on” Google is like saying, “I have a boat” when it’s actually a pool noodle with ambition. It’s not enough to just exist . You have to show up — and not just when someone searches your exact business name while standing outside your storefront. Local SEO is how you get found when s...

The True North of ROI: How to Measure Marketing Success (Beyond Just Likes)

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  By: Chief Honker at Quack the Algorithm, Canada’s #1 Goose-Themed Marketing Brain Trust Let’s get one thing straight: if I had a toonie for every time someone told me their campaign was “super successful” because it got 100 likes on Instagram, I’d have enough money to buy a lifetime supply of Timbits and retire to a lake with good Wi-Fi. Look, likes are nice. They're like polite nods at a Canadian potluck — encouraging, but not exactly commitment. What we want is ROI — Return on Investment — or, as I like to call it, “Results Over Impressions.” (Catchy, right? Trademark pending.) So let’s dive into the frosty waters of marketing metrics and finally answer the age-old question: Are we actually getting results, or are we just popular among bots and our moms? First Off, What Is ROI in Marketing? Glad you asked, fellow maple-syrup-powered entrepreneur. ROI is the money you make back from the money you spent, but in marketing, it’s also the impact of your time, energy, a...